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Accessibility Statement

This is an accessibility statement from St John's Hospice.

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Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

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St John's Hospice beta website (beta.stjohnshospice.org.uk) is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

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This statement was created on Monday 30 January 2023.

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Layout

The beta site uses cascading style sheets (CSS) to control all presentation and layout so that content is well structured and easily accessible via assistive devices. We have also added semantic HTML5 tags to elements in our design to ensure our website remains easily accessible via assistive devices.

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Fonts and text size

You can change the size of page and its text by using the zoom function.

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Press CTRL and + to increase it and CTRL and - to decrease it. Alternatively, hold down the CTRL key on the keyboard while you rotate the scroll wheel on your mouse to change the size.

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The disadvantage with this method is that everything on the page will increase in size. If you want to increase only the font size so that it is easier to read the text, then the methods described below are better suited. You will find guidance for each browser below.

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How to change the font size in Google Chrome

  • Open the Chrome browser.
  • Click the Customize and control Google Chrome icon in the upper-right corner of the browser window.
  • Increase or decrease the font size by clicking the + (plus) or – (minus) in the Zoom section of the menu. The browser’s default zoom level is 100%.
  • You can also change the default font and font size in Google Chrome by following the steps below.
  • Open the Chrome browser.
  • Click the Customize and control Google Chrome icon in the upper-right corner of the browser window.
  • Select Settings in the menu.
  • In the left navigation menu, click the Appearance option.
  • In the Settings window, under Appearance, click the drop-down menu for the font size entry.
  • Select the desired font size to set as default, with options of Very small, small, medium, large, and very large.
  • To change the font type, click the Customize fonts entry in the Appearance section.
  • On the Customize fonts screen, select the desired font types to set as default.

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How to change the font size in Mozilla Firefox

  • Open the Firefox browser.
  • Click the menu in the top-right corner of the screen.
  • Increase or decrease the font size by clicking the + (plus)or – (minus) in the Zoom section of the menu. The browser’s default zoom level is 100%.
  • You can also change the default font size and the default font type in Mozilla Firefox by following these steps.
  • Open the Firefox browser.
  • Click the Menu in the top-right corner of the screen.
  • Select Options from the drop-down menu that appears.
  • On the Options page, scroll down to the Language and Appearance section.
  • In the Language and Appearance section, you can specify the default font size and the font type. You can change the colour of text and the background in Firefox by clicking the Colours button. You can also click the Advanced button to modify additional font settings, such as the minimum font size to use.

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How to change the font size in Safari

  • Open the Safari browser.
  • In the Safari menu bar, click on View.
  • Click on Make Text Bigger to increase the font size or Make Text Smaller to decrease the font size.
  • Safari for iOS (iPad & iPhone)
  • Safari for iOS does not have a feature for changing the font size. However, you can use two fingers and either move them apart to zoom in or pinch them together to zoom out.

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How to change the font size in Microsoft Edge

  • Open the Edge browser.
  • Click More (three horizontal dots) in the upper-right corner of the window.
  • Increase or decrease the font size by clicking the + (plus) or – (minus) in the Zoom section of the menu. The browser’s default zoom level is 100%.
  • You can also change the default font size and the default font type in Microsoft Edge by following these steps.
  • Open the Edge browser.
  • Click More (three horizontal dots) in the upper-right corner of the window.
  • In the menu, select Settings.
  • On the Settings page, click the Appearance option in the left navigation menu.
  • In the Settings window, under Fonts, click the drop-down menu for the Font size entry.
  • Select the desired font size to set as default, with options of very small, small, medium, large, and very large.
  • To change the font type, click the Customize fonts entry in the Fonts section.
  • On the Customize fonts screen, select the desired font types to set as default.

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How to change the font size in Internet Explorer

  • Open the Internet Explorer browser.
  • Click Tools in the upper-right corner.
  • Select Internet Options from the drop-down menu that appears.
  • In the Internet Options window, click the Fonts button at the bottom of the General tab.
  • In the fonts window, you can adjust the default font used in Internet Explorer. If you need additional font options, you can adjust how fonts are used by clicking the Accessibility button in the General tab.

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Content

We’ve written and formatted content across the website to make it as accessible as possible. This includes:

  • The use of descriptive headings that highlights section of the text.
  • Clear and easy-to-understand language.
  • Meaningful text used for links.
  • Providing alt-text on all imagery.
  • Providing subtitles on all video content. We aim to provide transcripts of all video content by April 2023.

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Colour contrast

Wherever possible we’ve designed pages and chosen colours to be accessible to colour-blind users.

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Navigation

We’ve provided a sitemap to help with navigation. All pages across the website also include a link to the homepage and we have a consistent top-level navigation.

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Document downloads

There are a number of PDF documents available for download across the site.

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You can find out more about how to configure the free Adobe Reader software to obtain greater access to PDF files by visiting the Adobe site.

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Ways to feedback

We always welcome any comments, suggestions or feedback. If you’re having problems accessing information on our beta site, please let us know. Please include details of your problem and which type of device you are using.

 

You can contact us by emailing fundraising@hje.org.uk or by calling us on 020 7806 4011. Alternatively, you can write to us at the following address:

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St John's Hospice

60 Grove End Road

London, NW8 9NH

 

We will always try to respond to feedback within two working days.

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